What counts as a request?
One served application call, including a cache hit, counts once. Gateway retries and fallbacks within that call do not add requests. Calls blocked by the gateway, demo traffic, and provider errors without provider-reported usage do not count. A separate call you retry yourself is a new request.
A streamed call counts once when served; cancellation does not undo a served call. Unknown provider cost is shown as unknown and does not make the gateway request free. User-requested tests and evaluations can create billable calls; platform-originated background traffic is excluded.
How does the trial work?
Your first eligible organization gets a 14-day trial. No card is required to start and there is no automatic charge without completing checkout. Extra workspaces share the same trial; additional organizations do not receive another trial. Complete checkout during the trial to start paid service when it ends. Otherwise, service pauses until you subscribe. Your provider still charges for models used during the trial.
When will I be billed?
The base fee renews on the first of each month in UTC. Your first paid period runs from activation to the next renewal and is prorated. Additional usage is calculated after the month closes and may be collected separately from the next month's base fee. There is no annual commitment in this offer.
Where can I check usage and control costs?
Use organization Billing for plan terms, payment settings and issued platform invoices. Workspace Spend shows estimated provider costs and budgets. A budget does not stop traffic or cap platform fees. Revoke an access key to stop new calls through that key; requests already running may finish.
The calculator above estimates a full paid month from the request count you enter. It does not include your provider’s charges.
What happens when I cancel or a payment fails?
Cancellation stops renewal at the end of your paid period. Usage already incurred remains payable. A failed renewal has a 14-day grace period after its payment-failure notice; unresolved payment then suspends service. Payment recovery must be verified before service resumes.
Canceling your subscription is separate from deleting your data.
What features and support are included?
Managed includes the supported managed release workflow. Up to 10 workspaces share the plan, with no seat fees. Email support is available at [email protected]; there is no guaranteed response time. Contact us for Enterprise scope, terms and support requirements.
Technical capacity, content capture and retention depend on the supported configuration. Launch pricing is a preview; service terms will be available before paid signup opens.